Bingopus Privacy Policy

Bingopus ("we," "us," "our," or "the Company") operates the online gaming platform accessible at https://bingopus.net (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "your," or "Player") who access or use the Platform.

This Privacy Policy describes how Bingopus collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also explains the rights available to you regarding your personal data and how you may exercise those rights.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

Bingopus collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where required by applicable law for identity verification purposes.

Bingopus uses your personal data only for legitimate, specified purposes. The primary purposes for which we process your data are as follows:

• Account management: To create, maintain, and administer your Bingopus account, including verifying your identity and eligibility to use the Platform.
• Service delivery: To provide you with access to games, sports betting markets, promotions, and all other features of the Bingopus Platform.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• KYC and AML compliance: To verify your identity, age (21+), and source of funds in accordance with applicable Philippine anti-money laundering and gaming regulations.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to apply responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion where appropriate.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Platform improvement: To analyze usage patterns and technical performance data to improve the Platform's features, stability, and user experience.
• Legal compliance: To comply with applicable laws, regulations, court orders, and requests from regulatory authorities including PAGCOR.
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates) and, where you have opted in, promotional communications about Bingopus offers.

Bingopus will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

Bingopus processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and Bingopus — specifically, to provide you with access to the Platform and its services following your registration.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML obligations, age verification requirements (21+), and reporting obligations to Philippine gaming and financial regulators.
• Legitimate interests: Processing is necessary for Bingopus's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent — for example, to send you marketing communications — you may withdraw that consent at any time by contacting our support team or updating your account notification preferences.

Bingopus does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors require certain data to facilitate deposits and withdrawals. These providers are bound by their own privacy policies and applicable data security standards.
• Identity verification providers: Third-party KYC service providers may process your identity documents and biometric data solely for the purpose of verifying your identity and age in compliance with regulatory requirements.
• Game providers: Game software providers may receive anonymized or pseudonymized usage data necessary to deliver game content and maintain RNG certification. They do not receive your full identity or financial data.
• Regulatory authorities: Bingopus may be required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities in response to lawful requests, court orders, or regulatory obligations.
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers may have access to personal data as part of their service delivery. All such providers are contractually bound to process data only on Bingopus's instructions and to maintain appropriate security measures.
• Professional advisers: Lawyers, auditors, and other professional advisers may access personal data where necessary in connection with legal proceedings, compliance audits, or corporate transactions, subject to professional confidentiality obligations.

Any third party with whom Bingopus shares personal data is required to respect the security of your data and to treat it in accordance with applicable data protection law. Bingopus does not permit third-party service providers to use your personal data for their own purposes.

Bingopus uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use are as follows:

• Strictly necessary cookies: These are essential for the Platform to function. They enable core features such as session management, login authentication, and security. These cookies cannot be disabled without affecting Platform functionality.
• Performance cookies: These collect anonymized information about how players use the Platform — such as which pages are visited most frequently and whether error messages are received — to help us improve performance and stability.
• Functional cookies: These remember your preferences (such as language settings and display options) to provide a more personalized experience on return visits.
• Analytics cookies: We use analytics tools to understand aggregate usage patterns on the Platform. Data collected through analytics cookies is anonymized and used solely for internal reporting and improvement purposes.

Bingopus does not use cookies to build advertising profiles or to track your activity across unrelated third-party websites. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

Bingopus retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine AML and gaming regulatory requirements.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by applicable AML regulations.
• KYC documents: Identity verification documents are retained for the period required by applicable law, typically five (5) years from the end of the business relationship.
• Support communications: Customer support records are retained for up to three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Log data and usage analytics are typically retained for up to twelve (12) months, after which they are anonymized or deleted.

When personal data is no longer required, Bingopus will securely delete or anonymize it in accordance with our internal data disposal procedures.

Bingopus implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits, vulnerability assessments, and penetration testing conducted by qualified security professionals.
• Multi-factor authentication (MFA) options for player accounts to reduce the risk of unauthorized access.
• Incident response procedures to detect, contain, and report data breaches in accordance with applicable notification requirements.

As a player on the Bingopus Platform, you have the following rights with respect to your personal data, subject to applicable law and certain exceptions:

• Right of access: You have the right to request a copy of the personal data Bingopus holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we restrict the processing of your personal data in certain circumstances, such as while a dispute about its accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling, where your individual circumstances warrant it.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request to protect against unauthorized access to your data.

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The Bingopus Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. Bingopus does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be handled in accordance with applicable regulatory requirements.

If you believe that a minor has registered on the Bingopus Platform, please contact our support team immediately so that we can investigate and take appropriate action.

Bingopus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Privacy Policy will always be available at https://bingopus.net/privacy-policy.

Where changes are material — meaning they significantly affect how we process your personal data or the rights available to you — we will notify you by email or through a prominent notice on the Platform prior to the changes taking effect. The date at the top of this page will always reflect when the policy was last updated.

Your continued use of the Bingopus Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Bingopus handles your personal data, please reach out to our support team. We are committed to addressing all privacy-related inquiries promptly and transparently.

Email: [email protected]

Support Hours: 24 hours a day, 7 days a week

For questions about your account data specifically, you may also manage certain preferences directly through your account settings. For responsible gaming concerns, please visit our Responsible Gaming page. For general platform questions, our FAQ page is a good starting point.